Customer reviews of Gem Autos

By Sheila D on 07 November 2017 | Verified purchase

My son and I travelled to Gem Autos to look at a Honda Civic that we had seen advertised on Autotrader. Although both father and son were very busy, it being Saturday, they took time to deal with our queries efficiently. They were most polite,and the older man took time to drive me to see where my grandparents had lived for which I was really grateful. I was unhappy about apparent lack of 'paperwork' but have now been put in touch with website which gives that information.

By Nazar S on 04 November 2017 | Verified purchase

The bargain to buy my car from the dealer was completed with absolute transparency. The dealer was also helpful with setting up insurance and tax to have the car on road. Also, having one year warranty gives you the trust and comfort to put you in the safe side.

By Anonymous on 20 September 2021 | Purchase not verified

Enquired about a car yesterday and arranged to view today 20/09/21 around 11:30 / midday. I arrived and the address on auto trader is wrong. I ended up meeting down a side street. Car was filthy and dirty and already he had the engine running. Was not as described in the ad. The tracking was way out. Knocking noises from the front suspension cv boot was knackered. Waste of time.

By WINSTON G on 22 March 2021 | Purchase not verified

i got a lexus 250 last week i got a good deal the car is ok i have to get use to it great people to deal with

By GEM W on 03 January 2021 | Purchase not verified

Extremely bad experience. I was lied to and misled, the car they showed me was totally different to the one in the pictures. will never go back.

By Nurul Amin T on 12 March 2020 | Purchase not verified

My car was cheap and was in a good condition, it matched the description that i was told.

By omer O on 21 February 2020 | Purchase not verified

very happy with my purchase today which was made easy due to the polite , professional service I received from Gem auto's .

By Phil T on 07 January 2020 | Purchase not verified

Purchased a Kia Rio 1.4 2010 Auto, got a great price for the car. The car has no issues mechanically the odd cosmetic defects which I can correct with the savings offered. Saved their website and would use their services again in a heartbeat if they had a car I was in the market for. They are making an honest living for themselves.

By Chithra S on 27 December 2019 | Purchase not verified

Recently bought a Nissan Micra from Gem Autos. Service provided was superb, professional and patiently listened to our requirements for first time driver, guiding us to what we needed instead of trying to sell off any car for the money. Helped us select a very good deal & car was in very good condition. It's been very smooth so far with no issues which we are very thankful for. Kindly delivered the car for us as we are nearby & also delivered coolant and engine oil as surplus. Definitely would come back for future services!

By Paul M on 09 August 2019 | Purchase not verified

Popped down to gem Autos this afternoon to buy a Ford mondeo. The guy in there was very help unfortunately didn't catch his name. Car was exactly what it said in the description