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Customer reviews of Gem Autos

At Gem Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Gem Autos

Gem Autos

Based on 68 customer reviews

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  • 5

    Efficient and friendly.

    By Sheila D on 07 November 2017 | Verified purchase

    My son and I travelled to Gem Autos to look at a Honda Civic that we had seen advertised on Autotrader. Although both father and son were very busy, it being Saturday, they took time to deal with our queries efficiently. They were most polite,and the older man took time to drive me to see where my grandparents had lived for which I was really grateful. I was unhappy about apparent lack of 'paperwork' but have now been put in touch with website which gives that information.

  • 5

    good experience

    By Nazar S on 04 November 2017 | Verified purchase

    The bargain to buy my car from the dealer was completed with absolute transparency. The dealer was also helpful with setting up insurance and tax to have the car on road. Also, having one year warranty gives you the trust and comfort to put you in the safe side.

  • 5

    Poor service

    By Anonymous on 20 September 2021 | Purchase not verified

    Enquired about a car yesterday and arranged to view today 20/09/21 around 11:30 / midday. I arrived and the address on auto trader is wrong. I ended up meeting down a side street. Car was filthy and dirty and already he had the engine running. Was not as described in the ad. The tracking was way out. Knocking noises from the front suspension cv boot was knackered. Waste of time.

  • 5


    By WINSTON G on 22 March 2021 | Purchase not verified

    i got a lexus 250 last week i got a good deal the car is ok i have to get use to it great people to deal with

  • 5


    By GEM W on 03 January 2021 | Purchase not verified

    Extremely bad experience. I was lied to and misled, the car they showed me was totally different to the one in the pictures. will never go back.

  • 5

    Great Experience

    By Nurul Amin T on 12 March 2020 | Purchase not verified

    My car was cheap and was in a good condition, it matched the description that i was told.

  • 5

    Honda cr-v

    By omer O on 21 February 2020 | Purchase not verified

    very happy with my purchase today which was made easy due to the polite , professional service I received from Gem auto's .

  • 5

    Very pleased - Good dealers still exist

    By Phil T on 07 January 2020 | Purchase not verified

    Purchased a Kia Rio 1.4 2010 Auto, got a great price for the car. The car has no issues mechanically the odd cosmetic defects which I can correct with the savings offered. Saved their website and would use their services again in a heartbeat if they had a car I was in the market for. They are making an honest living for themselves.

  • 5

    Purchased Car for new first time driver

    By Chithra S on 27 December 2019 | Purchase not verified

    Recently bought a Nissan Micra from Gem Autos. Service provided was superb, professional and patiently listened to our requirements for first time driver, guiding us to what we needed instead of trying to sell off any car for the money. Helped us select a very good deal & car was in very good condition. It's been very smooth so far with no issues which we are very thankful for. Kindly delivered the car for us as we are nearby & also delivered coolant and engine oil as surplus. Definitely would come back for future services!

  • 5

    Buy my new car gem auto

    By Paul M on 09 August 2019 | Purchase not verified

    Popped down to gem Autos this afternoon to buy a Ford mondeo. The guy in there was very help unfortunately didn't catch his name. Car was exactly what it said in the description

Gem Autos

07306 318848

Opening times

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 09:30 - 20:00
Sunday 10:00 - 19:00

Gem Autos